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Guarantee

Did you purchase from a Babouche Lifestyle dealer?
In this case, the Babouche Lifestyle dealer is your first point of contact and you have the warranty with the retailer. Make sure you can provide proof of your purchase, for example the receipt or proof of your transaction.

Did you make the purchase in the official Babouche Lifestyle webshop?
In this case you can contact our customer service via email . Please include the order number and, if possible, include photos to explain your complaint as best as possible.

Please note: we do not guarantee: Studs and stones, studs are riveted and stones are glued to suede, but if you get stuck on something, they can come off and remain loose elements.